Tiles FAQs

  1. What sizes Rocell Tiles available in?

    Currently, Rocell Tiles are available in the sizes below -
    - 600x300 mm (2x1ft)
    - 600x600 mm (2x2ft)
    - 450x900 mm (1.5x3ft)
    - 600x1200 mm
    - 150x900 mm
    - 200x1200 mm
    - 400x400 mm

  2. What are the prices for Rocell Tiles?

    Please visit the nearest showroom or call Rocell Contact Centre on 076 622 3344 for more information.

  3. What are the types of Finishes available for Rocell Tiles?

    Rocell Tiles are available in Matt, Satin Matt, Gloss, Semi-Gloss, Polished, Lappato, Metallic, Anti Slip & Sugar finishes.

  4. What is the difference between ceramic tiles and porcelain tiles?

    The main difference is the rate of absorption. Porcelain tiles have a lower rate of absorption than ceramic tiles.

  5. What is meant by the shade and calibre of a tile?

    Ceramic products are made from natural materials which are fired at very high temperatures. This process can cause slight differences in the shades of colour and actual dimensions of a tile between one batch and the next. Therefore, tiles are grouped before packaging according to their shade and calibre. These features are indicated on the label of every pack. When laying tiles on a surface, it is recommended to use the same shade and calibre for a uniform finish.

  6. How to lay tiles properly?

    Follow the Rocell tile-laying guide on YouTube for step by step instructions on how to lay tiles the right way. Please refer to the link . If additional support is needed, you may call the Rocell Contact Centre on 076 622 3344.
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  7. How to grout tile properly?

    Joints should be grouted only after the tiles are firmly bonded to the floor. You should wait for approximately 24 hours after tiles have been laid to start grouting. We recommend that you use Rocell Tile Grout for your surface. Clean the joints thoroughly to remove any dust or dirt and apply the grout between the joints using a rubber trowel. Make sure to leave the grout to dry for about 20-30 minutes before cleaning the surface with a wet sponge. Do not allow the grout to dry for a long time as it can be difficult to clean off the surface. Please refer to the link for a step by step guide. If additional support is needed, you may call the Rocell Contact Centre on 076 622 3344.
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  8. Can floor tiles be installed on walls? Or wall tiles on floors?

    Floor tiles can be used on walls. However, it is not recommended to use wall tiles on the floor.

  9. What is the best way to select bathroom tiles?

    Consider the colour theme or design that you want in your bathroom. Having lighter hues will make the room appear larger than it is. Darker colours are good for bathrooms with a larger area and good lighting. You can choose colours to match the mood that you want in your bathroom. Having the right color palette can make a powerful stamen for your room. Don’t be afraid to mix and match tiles to find the combination that works for you.

  10. Do you provide a warranty for tiles?

    A warranty is not currently available for tiles. However, Rocell Tiles are manufactured in compliance with ISO 13006 quality standards to ensure a high-quality product. If a manufacturing defect is found, the tiles can be replaced. Please call the Rocell Contact Centre on 076 622 3344 for more information.

  11. Will the colour of Rocell floor tiles and wall tiles fade over time?

    The colour will not fade in tiles that are under normal use. However, if strong chemical cleaners are used in routine maintenance, Metallic finish tiles have the potential to react and fade.

  12. Is it possible to lay tiles without applying grout?

    In practice, tiling without applying grout is not recommended. Even for rectified products, a minimum of 1 mm and better yet, 2 mm of grouting is recommended.

  13. How to clean my floor tiles?

    Sweep or vacuum your floor regularly. Ceramic and Porcelain tiles are easy to clean using water and regular, commercially available detergents. They do not require any special polishing or waxing treatments. Also, they do not retain dirt easily which reduces the probability of bacterial growth. Avoid using any cleaners which contain acid or bleach for routine maintenance. Avoid wax-based cleaners, oil-based detergents and use sealants on grout joints only. Harsh cleaning aids like steel wool pads or any scouring pads containing metal shouldn’t be used on tiles. This could scratch the surface. Unglazed tiles should not be cleaned with an agent that contains color.